PRIVACY POLICY FOR LAVOLUBEBIKE

Effective Date: December 5, 2024

At LAVOLUBEBIKE, we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website, make a purchase, or interact with us in any other way.

1. Information We Collect

We collect both personal and non-personal information to enhance your experience with LAVOLUBEBIKE.

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, payment details, and any other information you provide to us when you make a purchase, contact customer support, or subscribe to our newsletter.
  • Non-Personal Information: This includes your browser type, device information, IP address, and other usage data that is automatically collected when you access our website.

2. How We Use Your Information

The information we collect from you is used in the following ways:

  • Order Processing: To process and fulfill your orders, including sending emails about order status, tracking information, and shipping updates.
  • Customer Support: To respond to your inquiries, resolve issues, and improve our service offerings.
  • Marketing: With your consent, we may send promotional emails, offers, and newsletters. You can opt out of receiving marketing communications at any time.
  • Website Improvement: To personalize your experience on our website and analyze user behavior for the purpose of enhancing site functionality.

3. Data Security

We implement security measures to protect your personal data. These include encryption, secure servers, and firewalls. While we take all reasonable steps to ensure the safety of your information, no system is entirely secure. By using our website, you acknowledge and accept that absolute security cannot be guaranteed.

4. Sharing Your Information

LAVOLUBEBIKE does not sell or rent your personal information. However, we may share your information with third-party service providers who assist in running our business, such as:

  • Payment processors.
  • Shipping carriers.
  • Customer service platforms.

These third-party providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their services.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience, personalize content, and analyze site traffic. Cookies are small text files placed on your device that store browsing information. You can control your cookie preferences through your browser settings, but disabling cookies may affect the functionality of certain features on our website.

6. Your Rights

Under applicable laws, you have the right to:

  • Access your personal data.
  • Correct any inaccuracies in your information.
  • Delete your personal data (subject to certain exceptions).
  • Object to or restrict processing of your data. To exercise any of these rights, please contact us at info@lavolubebike.com.

7. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites before providing them with personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Last Revised” date will be updated accordingly. We recommend that you review this policy periodically.

LAST REVISED: DECEMBER 5, 2024